Returns & Refunds

We want you to be completely happy with your purchase. If something isn't right, we're here to help.

You have 14 days from the date you receive your order to request a return. To be elegible for a return, your item must be unused and in the same condition that you received it, in it's original packaging.

Our Returns Policy

14 Day Return Window

Return Requirements

You have 14 days from delivery to request a return.

Items must be unused

Returned items must be unused and in original condition

Original Packaging

Please return your item in its original packaging

Refund to Original Method

Refunds are issued to your original payment method

How to Start a Return

1.Contact Us

Email us at support@artiesphera.com with your order number and the reason for your return.

2.Receive Return Instructions

We will send you the return address and further instructions.

3.Ship Your Return

Pack your item securely and ship it back to us.

4.Refund Processed

Once we receive your return, we will inspect the item and process your refund within 5-7 business days.

Refund

Once we receive and inspect your return, we will notify you by email, if approved, your refund will be processed within 5-7 business days and credited to your original payment method.

Please note that original shipping costs are non-refundable.