Privacy Policy

At artiesphera, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

Privacy Policy

1. Who we are

This website is operated by Artiesphera, an independent art studio based in Spain.

If you have questions about your data or this policy, contact us at:

contact@artiesphera.com

2. What Personal Data We Collect

We may collect and store the following types of data when you use our site:

Name and contact details (email, address, phone)
Billing and shipping information
Purchase history
Communication preferences
IP address and device/browser information
Any data you voluntarily submit (e.g. newsletter sign-up)

3. Why We Collect Your Data

To process and ship your orders
To manage your account and customer service requests
To send transactional emails (order confirmations, shipping info)
To send marketing communications (only with your consent)
To improve the performance and user experience of our website

4. Legal Basis for Processing

Under the GDPR, we process your data lawfully based on:

Contractual necessity – to fulfill your purchase
Consent – for newsletters or promotional emails
Legal obligation – for accounting and tax purposes
Legitimate interest – to improve our services and website

We store your data on secure servers using encryption and strict access controls.

We never sell your data to third parties.
We may share information only with:
- Payment processors (e.g. Stripe, PayPal)
- Shipping partners
- Trusted service providers strictly for operational purposes

All data is stored within the EU or by providers who comply with GDPR or equivalent protections.

5. How we Store & Protect Your Data

You have the right to:

Access your personal data
Request rectification of incorrect data
Request deletion of your data
Object to or restrict certain uses of your data

Withdraw your consent at any time (e.g. for newsletter). To exercise these rights, contact us at:

contact@artiesphera.com

6. Your Rights under GDPR

Our website uses cookies to enhance your browsing experience.

You can manage cookie preferences via your browser settings.

For full details, see our [Cookie Policy].

7. Cookies

We retain your data only for as long as necessary:

Customer records: up to 5 years (for legal/tax compliance)
Marketing data: until you unsubscribe
Website analytics: anonymized after use

8. How Long We Keep Your Data

This Privacy Policy may be updated as needed to reflect changes in our practices or legal requirements. The latest version will always be published on this page.

Last updated: May 2026